Returns & refunds

Report a damaged, dead-on-arrival or incorrect item within 48 hours of delivery and we will replace or refund it.

Spare parts installed or attempted to be installed cannot be returned — this is standard for electronic components and is stated here rather than buried.

Refunds are processed to the original payment method once the returned item reaches us.

To start a return, sign in and open the order under Account → Orders — delivered orders show a "Request a return" option for 48 hours. Ordered as a guest? Use the tracking page or write to support with your order number.